What If Things Change?

Mike Birt • June 10, 2025

Why relying on what's working today will put your business at risk tomorrow

How many businesses are gone now because they thought things would never change?


They were doing well. Growth looked good. Sales were strong. So they assumed they could keep doing what they were doing and everything would stay fine.


Then everything changed.


You already know the names. Kodak. Blockbuster Video. Blackberry. Once giants. Now gone. Not because they didn’t have great products or smart people, but because they didn’t prepare for change. They believed what was working would always work.


You don’t have to be a global corporation to make the same mistake. Most small businesses are making it right now. It just hasn’t caught up to them yet.


You Think You’re the Exception

Maybe you think your business doesn’t need to market. Maybe word of mouth is working for you. Customers keep referring others, and it feels like momentum is building.


That’s great. But how long can you count on that?


Word of mouth is passive. It only works when someone else decides to talk about you. You are not in control. And when it slows down, your business slows down. That is not a strategy. That is wishful thinking.


Or Maybe You Think SEO Will Save You

This one is another small business favorite. Spend $10,000 on a shiny new website. Hire an SEO firm. Get a few pages ranking. Then sit back and coast on the organic traffic.


Until that traffic disappears.


Google is already changing. AI overviews are pushing organic links farther down the page. Featured snippets, local packs, and now AI-generated summaries are crowding out traditional results. According to Search Engine Land, zero-click searches are on the rise, meaning fewer people are actually clicking through to your site.


And no, your SEO agency doesn’t have a secret formula to guarantee your placement in AI answers. They are figuring it out in real time just like everyone else. If SEO has been your main traffic driver, you need to start asking yourself what comes next.


The Problem with Comfort

When things are going well, the last thing most business owners want to hear is that they need to change.

Comfort breeds stagnation. But markets shift. Competitors adapt. Technology evolves. One of your top clients might leave tomorrow. A new player with more budget might enter your space and buy the attention you used to get for free.


If you are not proactively marketing, you are vulnerable. If you rely on only one or two channels, you are exposed.


And when the change hits, it’s too late to build the plan you should have built months ago.


You Need a Marketing System

Real marketing is not just about conversions. It’s about control. It is the system that keeps you visible, relevant, and top of mind even when the landscape shifts.


A solid marketing strategy creates:

  • Awareness beyond your current referral network
  • Messaging that resonates with people who do not know you yet
  • A pipeline of new leads that does not depend on one single tactic


Will every channel work as well as referrals? No. But that does not mean you should avoid them. You do not build a sustainable business on what is easy. You build it on what is reliable and within your control.


The Business Graveyard Is Crowded

Kodak. Blockbuster. Blackberry. They didn’t die because they were bad. They died because they did not adapt.

Your business might be smaller, but the risk is the same.


If you are not marketing, if you are not building awareness, if you are not getting in front of the next wave of customers, you are hoping things stay the same forever.


They won’t.

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