3 Marketing Mistakes Small Businesses Love Making

Mike Birt • May 25, 2025

These common habits are quietly killing your growth

Marketing a small business is hard. There are endless options, limited time, and often not much of a budget. So it makes sense that small business owners often try to find shortcuts. But in doing so, they tend to fall into the same traps over and over again.


Here are three of the most common (and costly) marketing mistakes small businesses keep making—and how to avoid them.


1. Chasing Trends and Trying to Go Viral

Everyone wants their big moment. A social post that explodes with likes and comments. A video that gets shared by the right person. A trend that finally puts your business on the map.


It sounds exciting. But it rarely works.


Trying to go viral often leads businesses to create content that is designed to entertain the masses, not inform their actual target audience. That’s how you end up with accounting firms making dance videos, or local service businesses wasting time on TikTok trends that do nothing to bring in actual customers.


Going viral is not a strategy. It is a gamble.


Instead of chasing the internet’s attention, focus on earning the attention of the people most likely to buy from you. Create content that speaks to their needs, answers their questions, and builds trust over time. That kind of attention lasts far longer than your 15 seconds of viral fame.


2. Being Inconsistent

Inconsistency is one of the biggest reasons small business marketing doesn’t work.


This shows up in two ways:

  • Inconsistent messaging: Your website says one thing, your social media says another, and your email says something completely different. If your messaging isn’t aligned, your audience doesn’t know who you are or what you stand for.
  • Inconsistent effort: You post a few times, send a newsletter once, or run an ad campaign for a couple of weeks. When it doesn’t immediately generate leads, you disappear.


The problem isn’t that marketing doesn’t work. The problem is that you didn’t stick with it long enough to give it a chance to work.


Consistency is where the trust is built. Your ideal customer needs to see you show up often, over time, with the same clear message. That’s how they start to remember you. That’s how they start to trust you.


3. Quitting Too Soon

This might be the most damaging mistake of all.


You try something once. It doesn’t immediately lead to sales. You stop.


But here’s the reality: almost nothing in marketing works right away.


Marketing is about showing up again and again. It is about being present when your customer is ready to buy, not just when you are ready to sell.


Whether it is content marketing, SEO, email, or ads, most strategies take time. If you quit after a few weeks or a single failed experiment, you never get the chance to learn what could have worked with refinement and persistence.


The truth is, most small business owners are way closer to success than they think. But they walk away before that success shows up.


Final Thought: Marketing Is a Long Game

It is easy to get distracted by what everyone else is doing. It is tempting to chase trends or shortcuts that promise fast results. But for small businesses, sustainable growth comes from doing the right things consistently over time.


Stick with your strategy. Speak clearly to your audience. And don’t give up before the results have a chance to show up.

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